Privacy Policy – knox.com.pk

At Knox.com.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using Knox.com.pk, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Address and location details

  • Any information you provide through contact forms, inquiries, or orders

Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Pages visited and time spent on our website

  • Cookies and usage data

2. How We Use Your Information

We use the collected information to:

  • Respond to inquiries and provide customer support

  • Process orders and requests

  • Improve our website, products, and services

  • Send updates, promotions, or important notices (if opted in)

  • Ensure website security and prevent fraud

  • Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

Knox.com.pk uses cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic and performance

  • Remember user preferences

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share information only:

  • With trusted service providers for website operations or customer support

  • When required by law or legal authorities

  • To protect the rights, property, or safety of Knox.com.pk and its users

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no online transmission or storage system can be guaranteed as 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites (including Knox global or partner sites). We are not responsible for the privacy practices or content of these external websites. We encourage users to review their privacy policies separately.

7. Authorized Products Disclaimer

Knox.com.pk is an authorized reseller of Knox solar products in Pakistan. Any data shared with us in relation to product inquiries, warranties, or services is handled in accordance with this Privacy Policy.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

9. Updates to This Privacy Policy

Knox.com.pk reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Website: https://knox.com.pk
Email: contact@knox.com.pk
Phone: (+92 315 491 6489)